This is the terrifying moment a DLR train pulling in with one of its doors wide open and passengers inside.

The footage, which was posted on X (formally known as Twitter) on April 11, appears to show a moving train as it travelled into Bank station.  

The 12-second video, which has more than 37,000 views, is captioned: “Hi @TfL just been on DLR coming into Bank, and this happened.”

Transport for London (@TfL) responded to the video in the comments and confirmed that it was already aware of the incident.

It added they have “successfully” resolved the issue and that services are operating normally.

Helen Gregory, TfL’s head of operations for the DLR, said: “We take safety extremely seriously and have asked our operator, KeolisAmey Docklands, to urgently investigate reports that a set of doors on a DLR train was open when arriving at Bank station. 

"I can imagine it must have been very concerning for customers on board and we are working quickly to understand what happened.”

Some people expressed their shock in the comments under the video, with one commenting: “Oh my God!”

Another person said: “Woah.”

Despite the panic, some others were calm about the situation in the comments section, with one saying: “Some fresh air.”

Another person added: “Air condition has been upgraded.”

Newsquest London has contacted Transport for London for a comment regarding the video.