I read your article in the Wimbledon Guardian with great interest (Property repairs ‘frustration’, June 26)

I've lived in this house for 48 years. When I first moved in the property was owned by the Salvation Army, second was the GLC, then Merton College, then Merton Priory Homes took over and things started to go downhill.

On May 17, 2012, workmen arrived to start improving the property.

The door in the kitchen leading to the garden was bricked up, so the handrails helping me to get up and down the steps were removed. Next, a patio door was put in the sitting room, with steps leading to the garden, no handrails were put in, but for the first few months I was able to get into the garden. But for the last 18 months I have been unable to get up or down the steps unless I have visitors to help me.

I am unable to open the kitchen window, so unless I open the street door I'm unable to have any fresh air in there.

Smoke alarms were fitted but they were faulty because they were going off at two or three o'clock in the morning.

The outside sensor light stayed on all day sometimes and other times didn't light up at all. The shower head fell down after about a week and is unable to be put back because something has broken off. It has never been used.

The garden fence has been measured four or five times by different men but is still only half finished.

I have been phoning about these things on average once a fortnight but although I leave my name, address and phone number no-one ever phones me back.

Elisabeth Pritchard

Central Road

Morden

 


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