Residents complain about 'vile' living conditions

Residents complain about 'vile' living conditions

Residents complain about 'vile' living conditions

First published in News by , Chief Reporter

Residents have attacked their housing association for leaving them to live in "vile" conditions littered with used condoms, spilled curry and rubbish.

Communal corridors and walkways in Kendall Court in South Road, Colliers Wood, have not been cleaned since May 17, residents claim, despite other blocks on the same estate receiving regular cleaning from the Fountain Group which is contracted by Wandle Housing Association to carry out the work.

Elizabeth Elliott, 60, who has lived in the block for nearly 20 years, said: "We were trying to chase Wandle trying to get help because we have had enough.
"They haven’t done anything. Our block is absolutely filthy. There’s used condoms left on the landing.
"There was urine left in a glass. One of the neighbours cleared it up because there are children around.
"We are desperate now - it’s vile. Why should we have to live like this?"

Ms Elliott also raised concerns over a failure to repair exposed electrical cables.
Kendall Court is a listed building which was converted into flats in 1994.
The housing association came under fire in 2009 after residents complained of "sloppy" repair work and a lack of maintenance. 

A Wandle Housing Association spokesman said: "We take it seriously when residents are not satisfied with our performance and we recognise there has been a recent gap in service at Kendall Court.
"Our contracted cleaners were commissioned to carry out the cleaning of Kendall Court communal areas most recently on Thursday 30 August.
"Going forward I can assure Kendall Court residents that we will make every effort to ensure they are happy with the service they receive.
"We are organising for more frequent cleans to take place, and this will be monitored on a regular basis by our neighbourhood improvement officers, a newly created position at Wandle whose role is to regularly visit estates to monitor issues and manage contractors."

Comments (3)

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8:47am Tue 4 Sep 12

kazza76 says...

Oh dear attack of the crap landlord i see, as a former wandle tenant I can assure you they are totally useless as landlords repairs take ages to fix, they take forever to move you and as for anti social behaviour I wont even go there. I complained so many times in the end I applied for housing with Merton council and also applied to move to manchester.
Wandle housing are a bloody disgrace.
Oh dear attack of the crap landlord i see, as a former wandle tenant I can assure you they are totally useless as landlords repairs take ages to fix, they take forever to move you and as for anti social behaviour I wont even go there. I complained so many times in the end I applied for housing with Merton council and also applied to move to manchester. Wandle housing are a bloody disgrace. kazza76
  • Score: 1

10:11pm Thu 6 Sep 12

seenandnotheard says...

I am a tenant at Kendall Court and Wandle are an absolute disgrace. Nothing gets done here despite complaint after complaint.
Just to clarify ALL the blocks are filthy and the rest are not receiving regular cleaning as stated in this story. It was just that blocks were cleaned on 18th August and the block mentioned in the story was not cleaned until 30th August. Before that nothing on the estate had been cleaned since 17th may.
I am a tenant at Kendall Court and Wandle are an absolute disgrace. Nothing gets done here despite complaint after complaint. Just to clarify ALL the blocks are filthy and the rest are not receiving regular cleaning as stated in this story. It was just that blocks were cleaned on 18th August and the block mentioned in the story was not cleaned until 30th August. Before that nothing on the estate had been cleaned since 17th may. seenandnotheard
  • Score: 1

12:44pm Tue 18 Sep 12

hersay says...

The blocks are STILL not being cleaned properly. Wandle aren't bothered, they receive our money for services in with the rent and if you refuse to pay they issue you with court action. Complaints on many different stages are flying between tenants of Kendall Court and Wandle. These are also being ignored. All they seem interested in is their new offices at London Bridge. Merton Council should have someone who we can complain to, at the end of the day we are all residing in this borough regardless of who our landlord are! Further more the cracks and subsidence in these properties are not being addressed either. Lots of us have issues with overcrowding and mould but it all is ignored by Wandle! Wandle are the bodge it and run of the Housing Associations!
The blocks are STILL not being cleaned properly. Wandle aren't bothered, they receive our money for services in with the rent and if you refuse to pay they issue you with court action. Complaints on many different stages are flying between tenants of Kendall Court and Wandle. These are also being ignored. All they seem interested in is their new offices at London Bridge. Merton Council should have someone who we can complain to, at the end of the day we are all residing in this borough regardless of who our landlord are! Further more the cracks and subsidence in these properties are not being addressed either. Lots of us have issues with overcrowding and mould but it all is ignored by Wandle! Wandle are the bodge it and run of the Housing Associations! hersay
  • Score: 1

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