A single mum-of-three has been left struggling after a faulty buggy collapsed, nearly trapping her one year old daughter.
Samantha Fryer said the Cool Candy by Coleen Rooney Stars Stroller collapsed, almost trapping little Scarlett Farrant as it folded in on itself.
Scarlett fell out of the buggy, and Samantha rushed to her side, managing to stop her head hitting the floor just in time.
Now Miss Fryer, of London Road, Mitcham, wants to warn other mothers of the dangers of a faulty buggy.
The 27-year-old said: "I was shaking; I managed to save her head from hitting the floor.
"I grabbed her quickly. I freaked out.
"I was shaking and crying and it took a while to settle her down."
She was getting out of the car outside her home at the time, and had gone to put the youngster in the pram when the incident happened .
She said a screw had come loose on the frame holding the buggy together when it collapsed on Tuesday, March 18, and has criticised online retailer Very for not acting sooner when she made a complaint.
The buggy was bought for £89 earlier this year.
Miss Fryer said the company has been slow to respond to her complaint and she has been left without a buggy until the matter is resolved.
Her grandmother had to step in to purchase a new one because without it, she struggled to get around easily and was suffering from back pain when carrying the youngster in her arms.
Miss Fryer, also full time mum to Sky, five, and Summer, two, said: "Very have been very rude, and said they would send out some stickers to put round it so I can return it, but I haven’t had anything."
She has reported the incident to trading standards at Merton Council, who visited the family on Friday, March 28 to investigate the claim.
Miss Fryer added: "I have never worried about things like this but now I’m panicking and worried if there’s a fault with that pram maybe they should recall them.
"I want people to be aware and be careful."
A Very spokeswoman said: "Very takes all customer complaints seriously and we would like to apologise to Miss Fryer for the poor service that she has received on this occasion.
"We have made a gesture of goodwill to Miss Fryer and we believe she is satisfied with this conclusion."
- Banned: Wimbledon championships ban 'nuisance' selfie sticks
- Person dies after being hit by train at Surbiton station
- After depression awareness week, what are the top 10 signs you need to watch out for?
- Tube track rescue: Firefighters lift man to safety in underground drama
- PICTURES: Curious antiquities and art by 18th century masters on display in historic home